Fakenham, NorfolkWorking UK-wideCoding since Notepad

Two jobs that don’t usually go together

I’m Nathan. I’ve been writing code since it meant typing HTML into Notepad and opening the file to see what I’d made, and working in digital marketing since 2016. Almost nobody does both, and that’s the whole reason this business exists.

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Why that matters to you

The biggest problem I’ve hit in ten years of marketing is websites. Not traffic, not budget: the site itself. You can do everything right and still be handed something that loads slowly, buries the phone number, and was built by someone who’d never had to make a page rank for anything.

Marketers can’t fix it because they can’t build. Developers don’t see it because it isn’t their job. I got tired of being on one side of that, so I do both.

Where the code comes from

I’ve been building things to solve my own problems since I was fourteen, when I made a database to track whether my in-game shop was actually profitable. At fifteen I butchered the same database into something that tracked what I was making on the World of Warcraft auction house.

Two decades later that’s still roughly the job: build the thing that tells you whether the money’s working. I’ve built more websites than I can remember and lost track of most of them, which is the honest version of a portfolio.

Where the marketing comes from

Business development manager, commercial manager, freelance, agency-side, and in-house. I’ve done marketing from every seat there is, which mostly taught me what each of them can’t see from where they’re sitting.

Most recently I co-founded Lumos Digital Marketing with my best friend. We’ve gone in different directions since; he’s still my best friend.

I’m MCIM — a member of the Chartered Institute of Marketing, which is the chartered professional body for marketing in the UK. You can check that, which is rather the point.

A site built by someone who’s never had to make one rank is a site you’ll be replacing in three years.

Ten years marketing.
Twenty-five coding.

One person, and what happens when that’s a problem

What if you’re ill?

If I’m out for more than five working days, you hear from me within one.

Then one of two things: cover, from someone I’ve worked alongside for years who has already agreed to it, paid and managed by me, or the month credited in full. Your choice, not mine. In that situation either of us can end it immediately, with no notice and no further fees.

What if I want to leave?

You keep everything, and it doesn’t take a conversation.

Your domain is registered in your name from the first day: not mine, not ever mine. The site, the content, the analytics, Search Console and any ad accounts are yours, with me as a user you can remove in thirty seconds. Hosting sits with me because it’s simpler for you, and it moves to you or anyone you choose within five working days of asking. No charge and no argument.

How many clients do you take?

Fifteen at a time, and I’ll tell you within a working day when I’m full.

I’d rather turn work down than take it and miss a date. That number is a cap, not a boast. It’s what one person can look after properly.

When I’m not doing either

Father, husband, and live-in butler to two cats. I grow houseplants with mixed results. I read science fiction, fantasy and anything dystopian, and I game when the house is quiet, which is not often.

You’ll get me on the phone between eight and seven, Monday to Friday. If I don’t pick up I’m on a call, and I’ll ring you back the same day.

Send me the details

A couple of paragraphs from you saves us both a round of questions. Only the email address is required.

01You fill this in. Three minutes or so.
02I reply by the end of the next working day, with a price or with the questions I need answered to give you one.
03If a call would help, you pick the time. I won’t ring you out of the blue.

Messages read Monday to Friday, 8am to 7pm.
It goes into a CRM I built myself, so I know where you found me and nothing gets lost. No mailing list and no follow-up sequence.

If you’d rather talk, ring between 8 and 7, Monday to Friday. I answer it myself.
07897 063924